Thursday, November 19, 2009

Getting Email Working on My Droid

Anyone who I have talked to in the last two weeks has heard me complain about the wonkiness of the non-Gmail app on my Droid. It was terrible - sometimes it would update and download email properly, sometimes it would not. Sometimes I had to power the phone off and back on to get it to start downloading the email properly.

I talked to a friend last night who is a long-time Android user and he said that he had always set up his email as IMAP. So I tried that and it worked! Hallelujah!

However sending email properly was not quite as easy. My work server apparently won't relay email from outside the network without a complex series of security settings which my phone doesn't have the sophistication to mimic.

So I tried to send my work email through my personal mail server. The server is smart enough to see that the "from" email address doesn't match the domain so it rejects it, or more specifically doesn't relay it at all.

So then I try to send through my Gmail account, which has worked well for other accounts in the past. The mail goes through, but Gmail changes the from, so instead of saying from "me@myjob.com," it says "from me@gmail.com."

I spent an hour wrestling with this last night, and I got one email through properly. Backtracking from that email I worked out a relatively simple hack. I have at least a half dozen Gmail accounts, and tried sending through all of them. The one that works has my "from" address at work set up as an identity. Thus Gmail does not change the address!

After two weeks I almost have my email working, with the exception that I dislike IMAP. But at least I can now reliably check my email. Not as easily as I would like but it works!

To recap, if you are having difficulty relaying your email through an SMTP server from an Android phone:
  1. Set it to use your Gmail account as an SMTP (smtp.gmail.com, TLS security)
  2. Make sure that the Gmail account you are using as login credentials has the email you want to send from set up as an identity.

Saturday, November 14, 2009

One Week with the Droid

I've had the Droid for just about a week now and I think I've learned most of it's kinks and such. Here are my current thoughts:

This is a beautiful device. It is great at what it does. As a smartphone it is pretty much everything I could ask for. As a business device it is lacking however. My main complaints are with the keyboard, which as everyone has noted is completely atrocious. The touch screen is nice, I've learned to operate it with one hand somewhat.

My other complaint is with the native non-Gmail e-mail program. While the web browsing and Facebook apps and Twitter apps and navigation are beyond compare, the simple e-mail is severely lacking. This was my main use for my old phone - I used it to check email. It wasn't fancy, it didn't render the emails as nicely as the Droid does, but it was simple and effective.

In the morning I downloaded all my email from over the previous night, scrolled through it quickly, replied to anything important, deleted spam or unwanted email and that was it. Bing, bang, boom. Done. With the Droid and the native email program it is far more complex than that. I have to check each account individually, sometimes deleting an email doesn't delete it from the server like it should. Sometimes emails I mark as read come back later as unread. As a business tool the Droid's native email program is severely lacking.

The keyboard makes it very difficult to easily and quickly reply to emails and I find myself putting things off until I am in front of a real computer. The touch screen is kind of wonky - sometimes it's not sensitive enough and sometimes its too sensitive. About half of my emails end up getting sent before I am done with them because I accidentally brushed the screen the wrong way.

The Droid's integration with Google, and the way it integrates contacts, calendar, Twitter, Facebook, email, maps, navigation is incredible. I have no complaints with that whatsoever. I never had that on my old phone, it's nice, but I'd trade it all for a simple, working, basic email app.

I will start to look through the app store and see if I find anything. If I had a good email program this phone would be just about perfect.

Tuesday, November 10, 2009

Initial Thoughts on the Droid

I've had my Droid for about 12 hours now. Before that I was using some model of the Palm Treo for at least five years. I thought I'd post my initial impressions of the Droid.

Cons:
  • I HATE the keyboard. It is terrible. The keys are flat which makes it difficult to type without looking at the keyboard. On my Treo I could easily type by feel alone. Also the keyboard is a bit too wide to type with thumbs alone.
  • The calendar integrates with Google which is what I had been doing with my Treo. My one complaint is that there is no way to categorize events. I have my Treo integrating with Google integrating with Thunderbird which worked great for keeping everything synched. That still works, but the Droid doesn't allow me to classify events. I usually classify events as "Personal," "Medical," "Business," etc. Being able to see that color-coded on the screen was very useful. This calendar is usable, but not nearly as nice as the Palm's was.
  • Backup - I know everything is supposed to back up to Google but everything does not. I am going to have to find a way to back all of my data up to somewhere, either the SD card or my workstation or somewhere online. I don't trust a phone enough to leave all my data on it with no backup. I have found several backup apps but apparently a lot of them won't restore the settings and config to a fresh phone, which kind of defeats the point.
  • Intuitiveness - the Palm was not very intuitive, and neither is the Droid. I am the kind of person who is willing to click (or touch) around to find out how and where to do things and I have had to do this quite a bit to find various settings on the Droid.
  • Touch screen - I am not a big fan of the touch screen. I almost never used it on my Palm. I prefered to use the navigation button which is only possibly on the Droid when the keyboard is open. Even then you need the screen to do some things. The touch screen has great resolution but it's a bit clunky. Sometimes I need to try several times to get the right level of pressure of whatever to make it work properly.
  • Google - I am most definitely not a Google fanboy, and while I like the Google integration for me Gmail is not my primary email account and I wish I could get the phone around to my way of thinking.
Pros:
  • The app store is great so far. I've been able to find the missing functionality with apps that were fairly easily located.
  • The email is nice. I had some problems setting up my POP accounts, but I was able to work around those (note: not solve them, work around them.)
  • The GPS and map - I haven't used these yet but this promises to be a huge plus.
All around it is a very nice phone. After five+ years of using Treos I think it will take a little getting used to the new interface. I kind of wish I had waited for the Pre, because I tried a Pre and I liked it (especially the keyboard!) I figure that the Pre may be more similar in user experience to the Treo than the Droid is. But so far I like the Droid.

Update: Some additional complaints:
  • When using the (non-Gmail) email in keyboard landscape mode there is no easy way to navigate between messages, at least none I have found.
  • The screen locks too quickly.
  • I also miss have quick keys to get to the functions I use most. I had these custom assigned on my Treo so I could get to email, SMS, phone, calendar, etc. with one key press. With the Droid getting to these involves several key presses, touch gestures, swipes, etc.
Some very useful apps I have installed:
  • Astrid - to do list, much better than Google Calendar tasks
  • Note pad - the free androidware version, not the commercial version
  • Twitdroid - A decent Twitter client.
Note that just about every app that does anything will want to notify you of anything new happening with the phone beeping, vibrating and in the notice bar. Not only will this drain the battery but it is rather annoying to have the phone beeping every 30 seconds when someone I follow posts a new Tweet. I had to disable a lot of these notifications. I usually prefer a silent phone anyway.